Marlin HR's Payday Assist integration automatically submits super payment files to SuperChoice with each pay run.
For further assistance, visit the SuperChoice Knowledge Base, or contact SuperChoice Support.
Viewing Submissions
You can log in to the SuperChoice portal at http://www.employerpay.com.au/megabus to confirm whether there are any data validation issues that require your attention before the payment can be processed.
The SuperChoice portal displays any issues requiring your attention with red icons and highlights the missing or incorrect information in a different colour.
If the Status shown indicates issues (e.g. Member Matching Exceptions), you need to correct the issues in the SuperChoice portal before it will be processed.
Where appropriate, it will also provide you with appropriate selections. to resolve the issues.
It is important that you:
- Address these issues immediately, so that the submission can proceed and payment can reach the employee funds within the 7 day deadline
- Update the information in HR, so that future submissions can be processed without your intervention
If you need further assistance in using the SuperChoice portal, please search for help inside the portal or reach out to
SuperChoice support.
SuperChoice Portal Corrections
The SuperChoice portal displays any issues requiring your attention with red icons.
It highlights missing, changed or incorrect information in a different colour and provides appropriate selections where applicable.
Viewing Submission Issues
Select the Contributions at the top of the SuperChoice portal to view a list of your submissions and the status of each one
Hovering over the icons in the Status column displays a short prompt.
Red icons indicate that your action is required.
Click on the filename to display the employees with mismatching values that you need to review.
Reviewing Employee Values
Sections containing a missing, changed or incorrect value are shown with a red circle.
Click on the > beside the red circle to view the values.
Validation Issues
If there is a Validation issue, the screen displays the new information from your submission in the left panel and the previously submitted information on the right.
Matches have a green background; changes have a yellow background.
- If the new value is correct: Tick Use File Details beneath the left panel
- If the existing value is correct: Tick Use Historic Details beneath the right panel
If there are more employees to correct, click Next.
Once all employees have been corrected, the Next button becomes a Submit button, allowing you to submit the payment file with the corrected values.
Make sure to also update the information in HR, so that the next submission does not require your intervention
Member Matching Issues
If it is a member matching issue, you will see a screen like this.
Click on the > at the right end of the row to view the details.
Correct the error, or enter the missing information.
If there are more employees to correct, click Next.
Once all employees have been corrected, the Next button becomes a Submit button, allowing you to submit the payment file with the corrected values.
Make sure to also update the information in HR, so that the next submission does not require your intervention
Missing Genders
A common Member Matching issue is a missing gender in HR.
This should be fixed so that SuperChoice can handle genderless employee files in future.
For now though, you need to make sure all Employee Maintenance files contain a gender.
Confirmation Emails
You should receive a confirmation email from SuperChoice for each submission sent from your HR system.
In the file name, the first number represents your HR licence number, and the second number is the pay run number (471 in the example below).
If the status shown is Confirmed and Sent, the submission has been processed successfully.
If the status indicates issues (e.g. Member Matching Exceptions), you need to correct the issues in the SuperChoice portal before it will be processed.