Marlin HR's Payday Assist integration automatically submits super payment files to SuperChoice with each pay run.
For further assistance, visit the SuperChoice Knowledge Base, or contact SuperChoice Support.
Fund Employer Number (FEN) Errors
How do I correct a Fund Employer Number (FEN) validation error?
The Fund Generated Employer ID field in HR should normally be blank.
Never enter anything into this field, unless a super fund writes to you with a unique identifier code and asks you to include it in all communications with them—in our experience, this is very rare.
If you inadvertently enter something into this field, your super payment submissions will not pass validation in the SuperChoice portal, until you perform the following steps.
In the SuperChoice Portal:
- Navigate to Employer Maintenance
- Open the Employer record
- Click on the Manage Funds tab
- Employer has the option to Manage FENs:
- Either Edit the FEN to correct it (pencil icon)
- Or, Remove the FEN entirely if it has been mistakenly included (rubbish bin icon)
- Either Edit the FEN to correct it (pencil icon)
After completing the correction:
- Return to the Contributions listing
- Click on the Re-Validate icon (circled in yellow below)
Make sure to also remove the Fund Generated Employer ID in HR to avoid further issues.