Marlin HR's Payday Assist integration automatically submits super payment files to SuperChoice with each pay run.
If you get a validation error for a mismatched employee when submitting a pay run to SuperChoice, this can be resolved by removing duplicate employees or superfunds in the SuperChoice Portal.
Note
For further assistance, visit the SuperChoice Knowledge Base, or contact SuperChoice Support.
Duplicate Superfunds
In the SuperChoice Portal:
- Click Employer Details
- Click Manage Funds
In the Manage SMFs section:
- Click the trash icon to remove duplicate superfunds
Duplicate Employees
In the SuperChoice Portal:
- Click Employee Maintenance
- Click the person icon
Using the Status drop-down:
- Mark the duplicate employee as Inactive
