Marlin HR's Payday Assist integration requires registration with SuperChoice.
Once Payday Assist is enabled for your account, you will be sent an onboarding email containing instructions on how to register with SuperChoice.
For further assistance, visit the SuperChoice Knowledge Base, or contact SuperChoice Support.
SuperChoice Registration
Not all questions that appear on the onboarding guide are being asked when registering with Super Choice (eg. number of staff)?
The provided onboarding document is a generic guide supplied by SuperChoice.
Just follow the process and enter all of the the information as required when registering through the Megabus portal and ignore any missing steps or fields from the guide.
ABNs
Do I enter my own company's ABN or Megabus's in the SuperChoice portal?
You should enter your own company's ABN.
Direct Debit vs Credit
What is the difference between Direct Debit or Direct Credit?
Direct Debit: SuperChoice pulls the payment from your nominated bank account when the payment is made—you authorise the debit and they initiate it.
Direct Credit: You push the funds to SuperChoice in advance—you initiate a transfer to their account before the payment run, so the money is already sitting with them when they process contributions.
- Warning: If the funds aren't already with SuperChoice when the SuperStream file is submitted, when using Direct Credit, then the payment will fail.
If you initially set up as direct credit are you able to change it to direct debit?
Yes, you can change between Direct Debit and Direct Credit at any time using the Superchoice portal.
Registration Completion
What happens when I complete my SuperChoice registration?
You will receive an email to the address you signed up with confirming your registration.
To start using the Payday Super integration, you then need to enable it in HR, as per the provided instructions.
Click on the link in your confirmation email to:
- Set your SuperChoice portal password
- Check the details of your registration
Returning to the Portal
Once set up, is there any need to return to the SuperChoice portal again, or is it all done in HR?
There is no need to return to the SuperChoice portal once the integration is set up, unless there are errors with your submissions.
If there are no errors, the payments should be handled completely automatically whenever a pay run is processed in HR.
Can't Log In
I can't log into the SuperChoice portal after i have registered does not work?
It is likely that you are trying to log in to the general SuperChoice website instead of the Megabus/SuperChoice portal at: http://www.employerpay.com.au/megabus
If you cannot log in at the link above:
- You may have self-registered on the general SuperChoice website instead of using the Megabus link in the set up instructions
- In this case, please re-register using the link above.
We recommend bookmarking the Megabus SuperChoice Portal link in your browser for easy access.
Employee Details
Do I need to manually enter my employees' super fund details into the SuperChoice portal?
No, the Payday Assist integration automatically enters the data in the SuperChoice portal when you finalise a pay run.
However, if a new employee with the generic Funded Super fund is included on a pay run, you will need to enter their details and pay their super manually, using the SuperChoice portal.
SuperChoice will not process payments for employees with the following:
- An empty employee Gender field (even if you have selected Mr/Mrs/Miss)
- Text in the Phone field (e.g. TBA, spaces etc).
- An incorrect super fund USI
- An incorrect employee Fund Membership Number
Make sure to double-check these details in HR before your first submission.
Switching Clearing Houses
How do I switch to SuperChoice from another clearing house?
Switching to the Payday Super integration with SuperChoice will replace your previous clearing house:
- The previous clearing house registration will no longer be used
- Employee super contributions will continue to be paid into the same funds
If there were costs associated with the previous clearing house:
- Contact the provider and advise them of the change
Not Using SuperChoice
What if I don't want to use SuperChoice as my clearing house?
If you decide not to use the Payday Super Assist integration, then nothing will change for you.
You will still need to generate the SuperStream file and manually upload it to your clearing house of choice.
Uploading to Other Clearing Houses
How do I upload my super payment files to other clearing houses?
See the SuperStream help guide for further information about generating and uploading SuperStream files.
Employees Without Super Funds
What if I don't have super fund details for an employee?
Employees cannot be included in the SuperChoice payment file without complete fund details.
If fund details are not yet available:
- Remove the employee from the current pay run by unticking them
- This allows other employees to be paid
- Once their fund details have been entered in Employee Maintenance:
- Run a separate pay run for that employee for the same period
- This will generate a SuperChoice submission for that employee's super payment
If the pay run cannot be delayed:
- Assign a generic fund that is not ticked for inclusion in the SuperStream payment file (e.g. Funded Super)
- This allows the employee to be paid and their super to be calculated
- You will then need to manually pay their super via the SuperChoice portal for each affected pay run until correct fund details have been entered
Their super must still be paid within 7 days.
482 Visas
How do I process employees on 482 Visas?
Employees on a 482 visa are set up the same as other employees.
To configure super for a 482 visa employee:
- Open their Employee Maintenance record in Edit mode
- Click on the Entitlements tab
- Tick the Apply Compulsory Rate checkbox
- Enter any Additional Rates, if required
- Add their Super Fund and Member Number
Earnings and allowance types must be configured as Qualifying Earnings (formerly OTE):
- Any hours or payments entered against these types will be included in the super calculation.
- They will also be included in the SuperStream submission sent to SuperChoice, for payment into the employee's selected fund.
