Megabus Hosted Servers (MHS)

  • Updated on Apr 10, 2025
  • Published on Apr 2, 2025
  • 1 minute(s) read

Megabus Hosted Servers enables users to connect to the Marlin environment using a a secure remote desktop shortcut.

These connections can be set up on both Windows and Macintosh computers.

Windows

To access the Remote Desktop Portal:

image.png

Remote Desktop Shortcut

To download Remote Desktop Shortcut:

  • Click on the icon labelled Marlin Hosting
  • This will download a Remote Desktop shortcut named cpub-DC-DC-CmsRdsh.rdp
    Note: Once downloaded, the shortcut can be renamed, if preferred.

image.png

Launching Remote Desktop Connection

To launch the remote desktop connection:

  • Double-click the downloaded shortcut
  • You will be prompted to enter your credentials again
  • Use the same password that you used to sign in to the website

image.png

Changing Your Password

After logging in for the first time using the auto-generated password:

  • Press Ctrl + Alt + End on the keyboard
  • Select Change a Password
  • Enter a new password that meets the following requirements:
    • Minimum of 8 characters
    • At least 1 uppercase character
    • At least 1 number
    • At least 1 special character

image.png

Mac OSX

You can connect to MHS and DC on Mac, using the Microsoft App, which is available free from the Apple App Store.

image.png

Warning

The Macintosh remote connection environment is not officially supported by Megabus.

Note

Unsupported Clients:

  • Microsoft Remote Desktop bundled with Microsoft Office 2011
  • CoRD (an alternative RDP client for macOS)

Installing the Microsoft App

To install remote desktop for mac:

  • Follow this link to download the app, or
  • Open the App Store from the Applications folder (or Apple menu > App Store)
  • Search for Microsoft App
  • Click Get to download and install

image.png

Once installed:

  • The Microsoft App will appear in the Applications folder
  • Optionally, drag the icon to the Dock for quicker access

Adding the MHS Workspace

Open the Microsoft App:

  • Click the + button at the top-right
  • Select Add Workspace

image.png

In the Add Workspace pop-up:

  • Enter hosting.marlin.megabus.com.au
  • Click Add

When prompted, enter the provided login credentials:

  • Username: marlin\ followed by your user name
  • Password: Provided by Megabus

image.pngimage.png

The connection will be available from the main Microsoft App Device interface:

  • Double-click to open
  • Enter credentials again, if required

image.png