Help Menu BT

Prev Next

Marlin GTX includes a Help menu that provides access to documentation, online support, supplier tools and licensing information.

The Marlin Help website can be opened by selecting Help > Marlin Help from the menu bar.

Image

Marlin Help contains the most recent user guides and release notes and should be used as the first reference point when assistance or guidance is required.

Image

update menu with help menu link

For Further Details

See the Help Menu help guide.

Logging Support Tickets

If further assistance is required, support tickets can be logged by selecting Help > Log a Support Ticket, which opens the Marlin Client Portal.

Image{

Tip

Tickets submitted using the Help menu provide full visibility of the ticket status, and are prioritised over those received by phone or email.

Note

If prompted for Client Portal login details that are not known, email support@megabus.com.au with the subject Cannot Log into Client Portal.

For Further Details

About GTX

The About GTX screen can be opened by selecting Help > About GTX.

Image

The About GTX screen displays system version details, licence information and a QR code for linking to Marlin web services.

D78F9D54-9CBB-49E0-B31A-C987DD971C03.png