Customer Orders

Marlin Tyre and Mechanical Workshop Software contains a flexible module for handling complex customer orders. To add and edit customer orders, select Daily Activity > Customer Orders from the menu bar. The Customer Order window will...

Marlin Tyre and Mechanical Workshop Software uses credit notes to credit customers and reverse customer Invoices. To add and edit credit notes, select Daily Activity > Customer Orders from the Menu Bar. The Customer Orders module ...

Marlin Tyre and Mechanical Workshop Software allows different customer order types to be set up to suit different situations. To view or edit customer order types, select System > Customers > Customer Order Types from the menu bar. ...

Marlin Tyre and Mechanical Workshop Software allows discounts to be added to individual items, or entire customer orders. Discount limits can also be enabled to restrict the maximum discount different users are able to apply. N...

Marlin Tyre and Mechanical Workshop Software includes flexible functionality for taking deposits. Deposits are managed as part of customer orders, which can be accessed by selecting Daily Activity > Customer Orders from the Menu Bar. De...

Marlin Tyre and Mechanical Workshop Software allows customers to trade in items for credit on customer orders. Only lot-controlled items with their Acquisition Method set to Second Hand/Trade-In can be added as trade-ins. Adding Trade-...

Marlin Tyre and Mechanical Workshop Software processes warranty claims as part of customer and supplier orders. A warranty claim is first created as part of a customer order, where the customer may receive a refund. Once refunded, a claim fo...

Marlin Tyre and Mechanical Workshop Software enables the quick generating and easy customisation of job cards for confirmed customer orders. In addition to basic customer order details, job cards can be customised to contain useful sections ,...

Marlin Tyre and Mechanical Workshop Software enables detailed Sales Order documents to be printed at any stage of a customer order. Sales orders contain all the basic details and pricing information for a customer order and can be used to conf...

Marlin Tyre and Mechanical Workshop Software enables attachments to be added to customer orders. The Firebase integration partner must be configured and enabled before attachments can be added to customer orders. To enable the Firebase integra...

Marlin Tyre and Mechanical Workshop Software enables comments to be added to customer orders. Comments can be added to customer orders at any stage, prior to invoicing. Comments on Invoiced Bookings can be viewed but not added. Viewing Cus...

Marlin Tyre and Mechanical Workshop Software allows advanced invoices of multiple and partial customer orders. If enabled, the Advanced Invoices function can be used to partially Invoice a customer order (e.g. when an item is being back-orde...

Marlin Tyre and Mechanical Workshop Software 's Dispatch function enables multiple customer orders to be invoiced at once. The Dispatch function invoices and notifies multiple customers at once and can be useful for online retailers and other b...

Marlin Tyre and Mechanical Workshop Software enables supplier orders for necessary items to be quickly created from within customer orders. If there is not enough of an item available to fulfil a Confirmed customer order, its Quantity will b...

Marlin Tyre and Mechanical Workshop Software enables customer orders created in the Customer Orders module to be linked to existing bookings in the Business Planner . Customer orders can be viewed, edited and linked to bookings using the Cus...

Marlin Tyre and Mechanical Workshop Software 's Business Planner enables comments to be added to any type of booking, prior to invoicing. Booking comments can be viewed by selecting the Booking and clicking on the Comments tab in the informat...

Marlin Tyre and Mechanical Workshop Software can be set up to allow enquiries from company websites to be automatically imported into the Business Planner. Web enquiries can be set up to either be automatically added to the Business Planner ...

Marlin Tyre and Mechanical Workshop Software 's customer follow-ups provide reminders to contact customers at a later date for further services. Follow-ups can be added to any customer order that has a vehicle selected for it . To view and...

Marlin Tyre and Mechanical Workshop Software enables invoices and other documents to be printed as PDFs or delivered directly via email or other networking integrations. Marlin currently supports the following document delivery methods: P...

Marlin Tyre and Mechanical Workshop Software allows standard remarks to be added to customer orders, item packages and outward branch transfers. Standard remarks can also be linked with items so that they are automatically added to an order al...

Marlin Tyre and Mechanical Workshop Software enables attachments to be added to Customers and Customer Orders. Attachments added to customer orders can be viewed in the Attachments tab of all associated customer and vehicle master files. Att...