Overdue Account Fees

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Legacy Content

This Legacy Inform content requires revision and may not match your current GTX system. Please check back later for updated information.

Marlin GTX enables you to charge Late Fees and Service Charges to customers with overdue payments.

Marlin GTX version 4.0.1 has implemented the ability to charge Late Fees and Service Charges to customers with overdue payments.

Late Fees are a fixed amount charged before the statement run whenever there are open invoices that are past due.

The Late Fee is optional per customer, and the calculation of Service Charges on Late Fees is optional globally.

Service Charges are an interest charge on open past-due invoices.

The fee is optional per customer, and the calculation of future service charges on previous service charges is optional globally.

Note

Activation of this functionality will first require some minor back end configuration so please contact your Megabus account manager if you would like to implement these fees.

Initial Setup of Fees Structure

Create GL Account for Late Fees

If you do not already have a GL account code for Late Fees to go to, create one now.

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Create Product Codes for Fees

You will need to create a non-stocked product code for each fee type that you will charge to customers.

Late Fees

Ensure that the product is not Stocked.

Select the GL account to be used to record the revenue in the Sales GL Account and Purchases GL Account fields.

Enter your standard Late Fee amount into all Price slots.

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Service Charges

Ensure that the product is not Stocked.

Select the GL account to be used to record the revenue in the Sales GL Account and Purchases GL Account fields.

Leave all Price slots as $0.

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Sale Info Maintenance Setup

You will need to create the rules that govern how the fees are calculated and applied.

This is done under System > System Files > Customers > Sale Info Maintenance.

Sale Info - Fields Setup

Select the Fields tab and add a field for each fee type.

The examples shown below are for Overdue Amount and Service Charge Rate.

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Sale Info - Conditions Setup

You will need to create Sale Info Trigger Conditions to trigger on the product codes for Late Fees and Service Charges.

First create the entry for each fee type.

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Then create the Condition Detail for each fee type.

Late Fees

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Service Charges

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Sale Info Field Requirements

You will then need to create Field Requirements for Late Fees and Service Charges (if you are going to use them) to link the fields to be added against the two product codes.

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Apply Fees to Customer Accounts

On the Options tab in Customer Maintenance, select the applicable overdue fees for each customer that is to be charged fees on past due amounts.

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Processing Overdue Account Fees

Each month, just before generating customer statements, you will process the overdue fees.

Open the Customer Invoices screen and select the Bulk Customer Charge Invoicing button in the left panel.

Enter the Salesperson, Transaction Date, GL Period and Due Date.

Enter a Remark if appropriate.

Click on the Overdue Fees button.

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A popup prompt will appear.

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Answer Yes if you want to apply overdue fees to payments that are due today.

The system will calculate and display the relevant overdue fees.

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Click on the Finalise button.

A popup will advise you that the details have been exported and will advise the path name and file name.

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Click on OK and close the Invoice Entry screen.

Viewing Overdue Charges

Open the Transactions tab in Customer Maintenance and you will see the invoice for the overdue charges.

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Open the Customer Statements screen and open the statement for a customer that has had overdue fees applied.

You will see the invoice for the overdue fees included on the statement.

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