---
title: "Support Tickets | HR"
slug: "log-a-support-ticket"
description: "Learn how to Log a Support ticket for Marlin HR payroll software for tyre and mechanical workshops."
updated: 2026-08-06T04:22:50Z
published: 2026-08-06T04:23:03Z
canonical: "help.megabus.com.au/log-a-support-ticket"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.megabus.com.au/llms.txt
> Use this file to discover all available pages before exploring further.

# Log a Support Ticket

<a  style="color: #ffffff !important;" href="https://ww6.autotask.net/ClientPortal/Login.aspx?ci=702092"><p class="support-button">Click Here to Log a Support Ticket Now</p></a>

Answers to most **Marlin HR** questions can be answered by reading the [Help Guides](/hr/docs/help-guides). 

Other software and some hardware issues (depending on coverage), can be raised with the Megabus Support Team by submitting a **Support Ticket**.

## Help Menu Link

Support Tickets can be logged using the **Marlin Client Portal**, which can be accessed by selecting **Help > Log a Support Call** from the GTX menu bar or clicking [here](https://ww6.autotask.net/ClientPortal/Login.aspx?ci=702092).

<ss title="Marlin GTX Support Menu" alt="Marlin GTX Support Menu">![Image](https://cdn.document360.io/d7282b31-60c4-41e6-bf87-3f684d4da049/Images/Documentation/image-5FLO1CVQ.png){height="" width=""}</ss>

:::(Info) (Note)
If you are prompted for a **username/password** and don't know what they are, please email **support@megabus.com.au** with a subject line of "**Cannot Log into Client Portal**".
:::

{{snippet.Client Portal}}