---
title: "Errors and Hangs | HR Getting Started"
slug: "errors-and-hangs"
description: "Learn about errors and hangs in Marlin HR payroll software for tyre and mechanical workshops."
updated: 2024-03-12T06:27:10Z
published: 2024-03-12T06:27:10Z
canonical: "help.megabus.com.au/errors-and-hangs"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.megabus.com.au/llms.txt
> Use this file to discover all available pages before exploring further.

# Errors and Hangs

Marlin HR should always close down within a second or so.

However, if it is always slow to close down or hangs (regardless of whether you click on the Exit button on the favourites line, click on the ![image.png](https://cdn.document360.io/d7282b31-60c4-41e6-bf87-3f684d4da049/Images/Documentation/image-RU8WAXHZ.png) icon, or select Main > Exit from the menu) ,it is likely that one or more DNS addresses entered in your network setup have a problem.

When Marlin HR closes, it sends information back to Megabus.

If the first DNS server address is unreachable, the data transmission will eventually time out and then try the second DNS address.

If that too is invalid it will eventually time out and then try the third DNS address, and so on.

This network problem could cause Marlin HR to take around 30 seconds or even more to close.

If you have this problem, please ask your network technician to check that the DNS server addresses setup for your user machines and master PC or server are correct.