---
title: "Shieldcare 365 | Business Services"
slug: "shieldcare-365"
description: "Learn about Shieldcare 365  cutting-edge desktop management services and data-security solutions by Megabus software."
updated: 2025-03-07T02:37:20Z
published: 2025-03-07T02:37:20Z
canonical: "help.megabus.com.au/shieldcare-365"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.megabus.com.au/llms.txt
> Use this file to discover all available pages before exploring further.

# Shieldcare 365

**Megabus Shieldcare 365** is the ideal data security solution, providing responsive, real-time monitoring of your system's components and overall health.

As part of our commitment to your success, Megabus offers **cutting-edge desktop management services** that optimise the security and efficiency of your hardware, while minimising downtime.

Shieldcare 365 is **the ideal solution** for optimising your data security, providing automated:

 
     
        ![Megabus Shieldcare 365](https://cdn.document360.io/d7282b31-60c4-41e6-bf87-3f684d4da049/Images/Documentation/image-2EI35QYF.png) 
     
     
        

- **Anti-virus and malware protection**
- **Virus definition updates**
- **Windows security patch management**
- **System alerts and monitoring**

    

**100% Automated:** Enjoy peace of mind with our fully automated backup service, ensuring your data is always secure, with minimal manual intervention.

**Secure Cloud Storage:** Eliminate the hassle of USB backups and safeguard your important files without worrying about running out of space.

**Simple and Easy to Use:** Designed with simplicity in mind, requiring no technical expertise, making it easy for anyone to use.

**Affordable:** Protect your data without breaking the bank, with top-tier security at a price you can afford.

[Secure Your Business With Megabus](https://www.megabus.com.au/contact)

## Features

| Features | Desktop Support | Standard | Professional | Workgroup Backup* |
| --- | --- | --- | --- | --- |
| **Remote Connection Agent** | ✅ | ✅ | ✅ | - |
| **Anti-Virus** | ❌ | ✅ | ✅ | - |
| **Patch Management** | ❌ | ✅ | ✅ | - |
| **Endpoint Detection & Response (EDR)** | ❌ | ✅ | ✅ | - |
| **Ransomware Detection** | ❌ | ✅ | ✅ | - |
| **Managed Detection & Response (MDR)** | ❌ | ❌ | ✅ | - |
| **Proactive Device Monitoring** | ❌ | ❌ | ✅ | - |
| **Endpoint Backup** | ❌ | ❌ | ❌ | ✅ |
| **Web Filtering** | ❌ | ❌ | ✅ | - |

- **Remote Connection Agent:** Enables rapid support responses via remote desktop connection.
- **Anti-Virus Management:** Provides around-the-clock malware threat detection and removal.
- **Security Patch Management:** Ensures timely deployment to reduce cyberattacks and other security risks.
- **Endpoint Detection & Response (EDR):** Automatically detects, isolates, and alerts Megabus about cyber attacks and other network threats.
- **Ransomware Detection:** Prevents and manages ransomware attacks.
- **Managed Detection & Response (MDR):** Enhances EDR by detecting threats, alerting support, and triggering necessary responses.
- **Proactive Device Monitoring:** Provides monitoring support to the EDR and MDR services.
- **Endpoint Backup:** Automatically backs up application data and other documents (including Word, Excel and image files) to cloud storage.
- **Internet Content Filtering:** Blocks gambling, adult, and social media sites, protecting customers from security risks and inappropriate content.

Shieldcare 365 is available to all Megabus customers as a **flexible subscription service** to suit the specific needs of your business.

📞 [Contact us today](https://www.megabus.com.au/contact) for a **free, personalised quote** and secure your business with Shieldcare 365.