---
title: "Enquies | GTX Work Order "
slug: "work-orders-enquiry"
description: "Learn about Work order Enquiries in Marlin GTX trusted automotive workshop software by Megabus."
tags: ["Marlin GTX"]
updated: 2026-07-07T05:45:49Z
published: 2026-07-07T05:45:49Z
canonical: "help.megabus.com.au/work-orders-enquiry"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.megabus.com.au/llms.txt
> Use this file to discover all available pages before exploring further.

# Work Order Enquiry

**Marlin GTX** enables orders to be searched and managed using the Work Order Enquiry module.

Work Order Enquiry can be used to [quickly locate a specific work order](/gtx/docs/work-orders-enquiry#searching-work-orders), or [view specific types of orders](/gtx/docs/work-orders-enquiry#filtering-work-orders) and [their details](/gtx/docs/work-orders-enquiry#work-order-details).

The module can also be used to [cancel](/gtx/docs/work-orders-enquiry#cancelling-work-orders), [re-open](/gtx/docs/work-orders-enquiry#reopening-work-orders) orders, as required.

Work Order Enquiry can be accessed by selecting **Main > Enquiries > Work Orders** from the menu bar.

## Searching Work Orders

The Work Order Enquiry list is also **searchable**.

**To search for an order:**

- Click on the **column heading** you want to search by
- Type the **search terms** on the keyboard
  - The relevant order(s) will be selected in the list
  - If it does not exist, the nearest match based on the active filters will be located instead

Tip

The Order column is selected by default, meaning **you don't have to click on the Order column to search by work order number**, when you first open the module.

## Filtering Work Orders

Specific types of work orders can be viewed and re-opened by clicking on the **Filter** icon at the top of the module window (or pressing F6 on the keyboard).

In the **Filter** pop-up that opens:

- Select the desired **Filter Criteria**
- Click **Ok**

Orders can be **filtered by**:

- **Salesperson**
- **Order Status:**
  - All Orders
  - Open Orders
  - Open but excl. Back Orders
  - Back Orders
  - Filled Orders
  - Cancelled Orders
  - Delivery Orders
- **Date Type:**
  - Due Date
  - Order Date
  - Reversed Date
- **Allocation Type:**
  - Both
  - Allocated
  - Quotes

## Work Order Details

The details of selected orders are shown in the **Work Order Details** section at the bottom of the module window.

### Header Details

**To view header details:**

- Select the order in the Work Order Enquiry list
- Click on the **Show Header Line Details** button ![Image](https://cdn.document360.io/d7282b31-60c4-41e6-bf87-3f684d4da049/Images/Documentation/image-PGXBJM85.png) at the top of the module window
- A pop-up will open on the right

### Line Details

**To view line details:**

- Select the order in the Work Order Enquiry list
- Click on the **Show Detail Line Details** button ![Image](https://cdn.document360.io/d7282b31-60c4-41e6-bf87-3f684d4da049/Images/Documentation/image-PGXBJM85.png) at the top of the Work Order Details list
- A pop-up will open on the right

### Invoice Details

Details of invoices for invoiced orders can be viewed by clicking on the **Show Invoice Details** button at the top of the Work Order Details list.

![Image](https://cdn.document360.io/d7282b31-60c4-41e6-bf87-3f684d4da049/Images/Documentation/image-ADI2T94Z.png)

Note

To view invoiced orders, set the [filter](/gtx/docs/work-orders-enquiry#filtering-work-orders) to **All Orders**.

## Editing Work Orders

Work orders can be edited and invoiced by selecting them in the list and clicking on the **Edit** button at the top of the module window (or press F2 on the keyboard).

A Work Order pop-up will open, which can be used to [edit](/gtx/docs/work-orders-index) and [invoice](/gtx/docs/invoices) the order as usual.

## Contacting Customers

Customers can be contacted by selecting one of their work orders in the list and clicking on the **Send SMS** button at the top of the module window.

A pop-up will open on the right, which can be used to [message the customer](/gtx/docs/two-way-sms), as usual.

## Cancelling Work Orders

Work orders can be cancelled from the Enquiry Screen by selecting them in the list and clicking on the **Cancel** button at the top of the module window.

In the **Cancel Work Order** pop-up that opens:

- Select the **cancel option**
- Enter a **Cancel reason**
- Click **Proceed**

### Re-Opening Work Orders

Cancelled work orders can be viewed and re-opened by clicking on the **Filter** icon at the top of the module window (or pressing F6 on the keyboard).

In the **Filter** pop-up that opens:

- Set the **Order Status** drop-down to **Cancelled Orders**
- Click **Ok**

**To re-open a cancelled order:**

- **Select** it in the enquiry list
- Click on the **Re-Open** button at the top of the module window
- Confirm the pop-up that opens

**Filter** button![](https://cdn.document360.io/d7282b31-60c4-41e6-bf87-3f684d4da049/Images/Glossary/image-1707184150828.png)

Shortcut: **F6**

**Edit** button

![](https://cdn.document360.io/d7282b31-60c4-41e6-bf87-3f684d4da049/Images/Glossary/image-1705889838140.png)

Shortcut: **F2**

**Send SMS** button ![image.png](https://cdn.document360.io/d7282b31-60c4-41e6-bf87-3f684d4da049/Images/Documentation/image-3KFZ6KSS.png)

![](https://cdn.document360.io/d7282b31-60c4-41e6-bf87-3f684d4da049/Images/Glossary/image-1718934015641.png)

**Cancel** button

![](data:image/jpeg;base64,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)

**Re-Open** button

![](data:image/png;base64,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)