---
title: "Supplier Inbox | GTX Training"
slug: "supplier-inbox-bt"
description: "Learn the basics about the Supplier Inbox in Marlin GTX trusted automotive software by Megabus."
updated: 2026-02-06T04:38:02Z
published: 2026-02-06T04:38:02Z
canonical: "help.megabus.com.au/supplier-inbox-bt"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.megabus.com.au/llms.txt
> Use this file to discover all available pages before exploring further.

# Supplier Inbox BT

**{{variable.GTX Bold}}** enables electronic supplier orders to be received and processed directly using the Inbox.

Electronic supplier orders are received **directly into GTX** and can be imported into the **Purchases** module for processing.

:::(Warning) (Tip)
Electronic inbox ordering can be enabled for many suppliers including **Burson**, **Repco**, **Bridgestone**, **Continental**, **Michelin**, **Pirelli**, **Yokahama** and others.

To enable supplier inbox ordering, {{variable.SupportTeam}}.
:::

## Inbox Module

When a new inbox order is received, the **Inbox** status tab at the bottom of the GTX window will turn orange and display the number of unprocessed items.

<ss title="Marlin GTX Supplier Inbox Status" alt="Marlin GTX Supplier Inbox Status">![Image](https://cdn.document360.io/d7282b31-60c4-41e6-bf87-3f684d4da049/Images/Documentation/image-BKVDBZ14.png)</ss>

The Inbox module can be opened by:
* Double-clicking the **Inbox** status tab
* Selecting **Main > Enquiries > Inbox** from the menu bar

<ss title="Marlin GTX Supplier Inbox Menu" alt="Marlin GTX Supplier Inbox Menu">![Image](https://cdn.document360.io/d7282b31-60c4-41e6-bf87-3f684d4da049/Images/Documentation/image-6Z0GIMIB.png)</ss>

### Invoicing Inbox Orders

The **Inbox** module will open showing a list of unprocessed supplier messages.

<ss title="Marlin GTX Inbox Orders List" alt="Marlin GTX Inbox Orders List">![Image](https://cdn.document360.io/d7282b31-60c4-41e6-bf87-3f684d4da049/Images/Documentation/image-FQOBX04N.png)</ss>

**To process an inbox order:**
* **Double-click** the inbox message

The order will open in the **Purchases** module with supplier details and invoice information pre-filled.

<ss title="Marlin GTX Inbox Order Imported" alt="Marlin GTX Inbox Order Imported">![Image](https://cdn.document360.io/d7282b31-60c4-41e6-bf87-3f684d4da049/Images/Documentation/image-ZZZ3036H.png)</ss>

**Review the order details:**
* Check **quantities**, **costs** and **tax**
* Match any **[unmatched products](/gtx/docs/supplier-inbox-ob#unmatched-products)**, if required

:::(Info) (Note)
All invoice details can be edited except the **Total Invoice Amount** and **GST**.
:::

Once reviewed, the order can be **finalised** using the Purchases module as usual.

<ss title="Marlin GTX Finalising Inbox Order" alt="Marlin GTX Finalising Inbox Order">![Image](https://cdn.document360.io/d7282b31-60c4-41e6-bf87-3f684d4da049/Images/Documentation/image-H1ECPDMC.png)</ss>


## Unmatched Products

Most products on inbox orders will be matched automatically.

If a product cannot be matched, **red question marks** will appear in the Product column.

<ss title="Marlin GTX Unmatched Inbox Product" alt="Marlin GTX Unmatched Inbox Product">![Image](https://cdn.document360.io/d7282b31-60c4-41e6-bf87-3f684d4da049/Images/Documentation/image-5YLTJTE2.png)</ss>

**To match a product:**
* Click the **{{glossary.Magnifying Glass}}** picker in the Product column
* **Select** the correct product from the list
* If no match exists, click **Add a New Match**

<ss title="Marlin GTX External Code Matches" alt="Marlin GTX External Code Matches">![Image](https://cdn.document360.io/d7282b31-60c4-41e6-bf87-3f684d4da049/Images/Documentation/image-KLQCG1EI.png)</ss>

In the **New Match for an External Code** window:
* Select the correct **Product Code**
    * Click **Remember Match** to reuse it in future
    * Or click **Match Once** to apply it only to this order

:::(Info) (Note)
**Products cannot be added from the Inbox.** If a matching product does not exist, it must be added using **Product Maintenance** before the order can be finalised
:::

::: (Warning) (For Further Details)
See the [Supplier Inbox](/gtx/docs/supplier-inbox){target=`_blank`} help guide.
:::
