---
title: "Salespeople | GTX Users"
slug: "salespeople"
description: "Learn about Salespeople in Marlin GTX trusted automotive software by Megabus."
updated: 2026-01-27T03:09:09Z
published: 2026-01-27T03:09:09Z
canonical: "help.megabus.com.au/salespeople"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.megabus.com.au/llms.txt
> Use this file to discover all available pages before exploring further.

# Salespeople

:::(Warning) (Note)
**From [GTX 5.7.1](/gtx/docs/gtx-571), all salespeople and technicians are combined under single Staff profiles.** 
See the [Staff](/gtx/docs/staff) help guide for more information.
:::

{{variable.GTX Bold}} enables salespeople to be recorded for reporting and auditing purposes.

Whenever a booking or transaction is added, a salesperson can be associated with the operation, which is then reflected in the relevant sales and booking reports.
> whenever there is a salesperson field, something must be selected. Defaults can be set though, eg for if 1 person always uses a particular pc

If salesperson passwords are enabled, each salesperson will create their own individual password, which is used to validate various operations, and recorded in the system audit logs.
> add password docs?

Salespeople can be viewed and edited by selecting **System > System Files > People > Sales People** from the menu bar.

<ss title="Marlin GTX Sales People Menu" alt="Marlin GTX Sales People Menu">![image.png](https://cdn.document360.io/d7282b31-60c4-41e6-bf87-3f684d4da049/Images/Documentation/image-JD373HWM.png)</ss>

The **Salesperson Maintenance** window will open, showing a list of active salespeople within the GTX system.

<ss title="Marlin GTX Salesperson Maintenance" alt="Marlin GTX Salesperson Maintenance">![image.png](https://cdn.document360.io/d7282b31-60c4-41e6-bf87-3f684d4da049/Images/Documentation/image-4JW8WX0T.png)</ss>

Inactive salespeople can be shown by clicking the **{{glossary.Filter}}** button at the top of the module window.

Existing salespeople can be edited by selecting them from the list and clicking on the **{{glossary.Edit}}** button at the top of the module window.

:::(info) (Note)
As of GTX XXX, all salespeople are automatically added to the [Staff](/gtx/docs/staff) list, which can be used to associate them with schedules and also contact them via SMS.
:::

:::(Warning) (Tip)
The default salesperson for Business Planner bookings can be set using the **Default Salesperson for This Computer** setting in [Planner Options](/gtx/docs/planner-options#bookingquote-entry-options).
:::

## Adding Salespeople
#### System > System Files > People > Sales People

To add a new salesperson, click on the **{{glossary.Add}}** button at the top of the Salesperson Maintenance window.

<ss title="Marlin GTX Add Button" alt="Marlin GTX Add Button">![image.png](https://cdn.document360.io/d7282b31-60c4-41e6-bf87-3f684d4da049/Images/Documentation/image-JA1ZU3E0.png)</ss>

The **Add Salesperson** window will open, containing a form for adding a new salesperson.

<ss title="Marlin GTX Salesperson Details" alt="Marlin GTX Salesperson Details">![image.png](https://cdn.document360.io/d7282b31-60c4-41e6-bf87-3f684d4da049/Images/Documentation/image-08I32096.png)</ss>

In the **Code** textbox, enter a short code that will be used to quickly identify the salesperson within the GTX system (e.g. their initials).

In the **Name** textbox, enter the name of the salesperson.

Leave the **Active** checkbox ticked to enable the salesperson within the GTX system.

Use the **Department** picker to select the [department](/docs/gtx/departments) the salesperson belongs to.

If desired, the salesperson's email can be entered in the **Email** textbox. 

:::(Info) (Note)
Salesperson email addresses are for reference purposes only, as salespeople cannot be contacted directly via email using GTX. However, salespeople can be [contacted via SMS](/gtx/docs/staff#staff-sms), using the Staff Maintenance module.
:::
>are you sure there's no purpose for the email? If the salesperson is logging into the portal, I thought the email would be their username

In the **Salesperson Password** textbox, enter the password the salesperson will use to validate their activity within GTX.

Confirm the password by re-entering it in the **Retype Password** textbox below.

If customer portal integration is enabled, use the **Portal Access Level** dropdown to set the salesperson's permissions when logging into the customer portal.

<ss title="Marlin GTX Portal Access Levels" alt="Marlin GTX Portal Access Levels">![image.png](https://cdn.document360.io/d7282b31-60c4-41e6-bf87-3f684d4da049/Images/Documentation/image-3T88MVOR.png)</ss>
>I think this could do with an explanation, selecting an option lower down the list basically includes the permissions above it. 

If customer portal integration is enabled, enter the password the salesperson will use to log into the customer portal in the **Portal Password** textbox below.
>add portal links when written

To save the new salesperson and return to Salesperson Maintenance, click on the **{{glossary.Save}}** button at the top of the module window.

## Salesperson Statistics
#### System > System Files > People > Sales People

Periodical statistics for salespeople, including units sold and total revenue, can be viewed by opening them from the Salesperson Maintenance list and clicking on the **Statistics** tab at the top of the module window.

<ss title="Marlin GTX Salesperson Statistics" alt="Marlin GTX Salesperson Statistics">![image.png](https://cdn.document360.io/d7282b31-60c4-41e6-bf87-3f684d4da049/Images/Documentation/image-0UV4E83R.png)</ss>


## Deactivating Salespeople
#### System > System Files > People > Sales People

Salespeople can be deactivated by opening them from the Salesperson Maintenance list in edit mode and unticking the **Active** checkbox in their Details tab.

<ss title="Marlin GTX Active Checkbox" alt="Marlin GTX Active Checkbox">![image.png](https://cdn.document360.io/d7282b31-60c4-41e6-bf87-3f684d4da049/Images/Documentation/image-JI34XMF3.png)</ss>

### Reactivating Salespeople
#### System > System Files > People > Sales People

Inactive salespeople can be shown in the Salesperson Maintenance list by clicking the **{{glossary.Filter}}** button at the top of the module window.

To reactivate a salesperson, open them from the Salesperson Maintenance list in edit mode and ticking the **Active** checkbox in their Details tab.

<ss title="Marlin GTX Active Checkbox" alt="Marlin GTX Active Checkbox">![image.png](https://cdn.document360.io/d7282b31-60c4-41e6-bf87-3f684d4da049/Images/Documentation/image-TGQC63Y9.png)</ss>
