Reversing | GTX Transactions

Marlin GTX enables reversing transactions to correct errors or undo completed processing.

This guide outlines how to perform each type of reversal, including:

Each process will open the relevant module, locate the original transaction and create a reversal entry to offset the original values.

Reversing Customer Invoices

Customer invoices can be reversed by performing an opposite credit note.

To reverse a customer invoice:

Open the Invoices module:
- Main > Data Entry > Invoices
Click Credit Note on the left
Select the Customer
Click on the Invoice Reference picker (far-right)

In the Select Invoice pop-up:

Select the original invoice at the top
Check the Transaction Details below
- Ensure all checkboxes for the required items are ticked
Click Select

The invoice details will be added to the reverse window:

Confirm the details
Click Finalise at the top of the module

Tip

To insert the full credit note amount in a payment type field, click the field and press Enter.

Reversing Customer Receipts

To reverse a customer receipt:

Open the Receipts module:
- Main > Data Entry > Receipts
Click Reverse Receipt on the left
Select the Customer
Click Search by Receipt below

In the Select Receipt pop-up:

Select the receipt in the top section
- Review Allocations and Payment Methods below
- Click Show All (bottom right) to show closed transactions
Click Select

The receipt details will be added to the reverse window:

Confirm the details
Click Finalise (top of module)

Reversing Supplier Payments

To reverse a supplier payment:

Open the Payments module:
- Main > Data Entry > Payments
Click Reverse Payment on the left
Select the Supplier
Click Search by Payment below

In the Select Payment pop-up:

Select the payment in the top section
- Review Allocations and Payment Methods below
- Click Show All in the bottom right to show closed transactions
Click Select

The payment details will be added to the reverse window:

Confirm the details
- Tick Reverse Allocations Only (top-right), if required
Click Finalise at the top of the module

Reversing Delivery Dockets

Delivery dockets can be removed from your system by invoicing them and then reversing them, using a credit note.

To reverse a delivery docket:

First, invoice the docket, as usual:
- Select supplier
- Select or import delivery docket
- Enter details, reference number, amount and tax (if required)
- Finalise the invoice

Then, reverse the invoice using a credit note:
- Click Credit Note on the left
- Select the supplier
- Use the Original Reference picker to select the invoice
- Double-check the details
- Finalise the credit note

Reversing Journal Entries

To reverse a journal entry, you will need to know the journal reference number.

To locate the journal you want to reverse:

Open Account Maintenance:
- Main > Accounts > Manage Chart of Accounts
Open the relevant account
Click on the Transactions tab at the top
Locate the relevant transaction and note the Our Ref number
- You can ignore all leading zeroes
  (e.g. for "0000031" you just need "31")

To reverse a journal entry:

Open the Journals module:
- Main > Data Entry > Journals
Click Reverse Journal on the left
Select the Salesperson
Enter the Reference Number below
- See above about how to locate
Click Load below

The journal details will be added to the reverse window:

Confirm the details
Click Finalise at the top of the module

Note

End of Day postings cannot be reversed.

If you need to reverse an End of Day posting, please contact the Megabus Support Team.

Reversing Bank Reconciliations

To reverse a bank reconciliation:

Open the Cashbook module:
- Main > Data Entry > Cashbook or Bank Reconciliation
Click Reconciliation on the left
- If there is an open reconciliation: Void it (red X at top)
Click on the Cancel a Previous Reconciliation button (blue arrow) at the top-right

In the Previous Reconciliations pop-up:

Select the Cash Account
Select the reconciliation
Click Cancel Reconciliation
Confirm the cancellation:
- Click Yes in the pop-up that opens