Marlin GTX enables product availability records to be updated using recalculators.
These can be used to resolve issues and free up products when they are allocated to work orders or reserved on invoices that do not seem to exist.
Product Availability:
- Allocated products are (meant to be) on Work Orders
- Reserved products are (meant to be) on Parked Invoices
If the work orders or invoices do exist but are unnecessary, they can also be cancelled or closed to free up products.
Allocated Product Issues
If the Allocated product quantities appear inaccurate, it is likely to do with a work order calculation issue.
No Work Order
If the allocated products do not appear on a Work Order:
- Select Tools > Balance Recalculators
The Recalculators module will open:
- Scroll all the way to the bottom
- Tick the Product Work Order Allocation Recalculator checkbox
- Click the Run button (blue arrow) at the top of the module window
The allocated product numbers should be updated to show the correct quantities.
On Work Order
If products are still allocated then they may actually be allocated to a work order.
If possible, you can free up products by cancelling unnecessary work orders.
To cancel a work order:
- Select it in the Work Orders list (Main > Enquiries > Work Orders)
- Click on the Cancel button (red cross) at the top of the module window
Reserved Product Issues
If the Reserved product quantities appear inaccurate, it is likely to do with a parked invoice calculation issue.
No Parked Invoice
If the reserved products do not appear on a Parked Invoice:
- Select Tools > Balance Recalculators
The Recalculators module will open:
- Tick the Product Reserved Order Allocation Recalculator checkbox
- Click the Run button (blue arrow) at the top of the module window
The reserved product numbers should be updated to show the correct quantities.
Closing Parked Invoices
If the reserved product numbers are still there:
- Open the Business Planner (Main > Enquiries > Business Planner)
- Click on Parked Invoices under the General section the right
- Warning: Do not use the Parked Invoices button under the Data Entry section above (or the Invoices module), since it only shows stand-alone Invoices, not ones attached to a booking
- Review any parked invoices
- Void if no longer needed:
- Double-click to open
- Click Void at the top
The parking function can be completely disabled, if desired. To disable parking invoices please contact the Megabus Support Team.
