---
title: "Document Delivery Methods | GTX System"
slug: "document-delivery-methods"
description: "Learn about Document Delivery Methods in Marlin GTX trusted automotive software by Megabus."
updated: 2025-08-05T07:06:18Z
published: 2025-08-05T07:06:18Z
canonical: "help.megabus.com.au/document-delivery-methods"
---
> ## Documentation Index
> Fetch the complete documentation index at: https://help.megabus.com.au/llms.txt
> Use this file to discover all available pages before exploring further.
# Document Delivery Methods
**{{variable.GTX Bold}}** enables default delivery methods to be configured for each customer by document type.
Different document delivery methods can be set for both **Customers** and **Suppliers**.
**These include:**
* [Default](/gtx/docs/document-delivery-methods#default-delivery-methods) delivery methods
* Default overrides for [specific transaction types](/gtx/docs/document-delivery-methods#specific-transaction-methods)
* [Additional contacts](/gtx/docs/document-delivery-methods#additional-contacts) for different transactions
**The modules can be accessed by selecting:**
* **Main > Customers > Document Delivery Method** for customers
* **Main > Suppliers > Document Delivery Method** for suppliers
The relevant **Customer or Supplier Document Delivery** module will open showing a list of customers or suppliers on the left and their editable document delivery preferences on the right.
## Editing Delivery Methods
To edit a customer or supplier's document delivery preferences, **select them from the list** on the left.
### Default Delivery Methods
The **Preferred Delivery Method** section at the top controls the **default delivery method** selected for the customer or supplier's transactions.
**To set the default document delivery method:**
* **Enter the contact details**, if required
* **Select a method** to set it as the default
* **To allow a different method to be selected:** Tick the Allow Override of Delivery Method During Transaction checkbox
* **To save a copy of sent email or Megalink documents:** Tick the Print Sent E-Documents checkbox
:::(Info) (Note)
The **Email** and **Megalink** details are based on the contact details entered in the **Details** tab of the customer or supplier's Maintenance File. Any changes made in the Document Delivery Method module will be automatically updated there as well.
:::
:::(Warning) (Tip)
The default delivery option can also be set using the **Documents** tab of a customer or supplier's Maintenance File. However the contact information entered here **will not override that entered in the Details tab**.
:::
### Specific Transaction Methods
The **Other Delivery Methods** section at the bottom controls the default selections for specific transaction types.
**To set the default delivery method for a specific transaction type:**
* **Select the method** using the relevant drop-down
* **Enter the delivery address** in the textbox to the right, if required
:::(Info) (Note)
As above, the contact addresses will be filled in based on the information in the **Details** tab of the customer or supplier's Maintenance File. However, changes made to the addresses in these fields **will not be applied to the Maintenance File details**.
:::
### Additional Contacts
Additional contacts and addresses can be added to transaction-specific delivery methods by clicking on the **Additional** button that appears to the right, once the delivery method is set.
The **Additional Contact** pop-up window will open, showing a list of contacts associated with the customer or supplier:
* **Select the contact** you wish to add
* Click **Ok**
:::(Info) (Note)
Additional contacts cannot be added from the Document Delivery Methods module and must be added using the [Contacts](https://help.megabus.com.au/gtx/docs/account-customers#account-customer-contacts) tab of the relevant customer or supplier **Maintenance File** before they will appear in the additional contacts list.
:::