---
title: "Contacts | GTX Contacts"
slug: "contacts"
description: "Learn about Contacts in Marlin GTX trusted automotive software by Megabus."
tags: ["Marlin GTX"]
updated: 2026-01-27T03:10:09Z
published: 2026-01-27T03:10:09Z
canonical: "help.megabus.com.au/contacts"
---
> ## Documentation Index
> Fetch the complete documentation index at: https://help.megabus.com.au/llms.txt
> Use this file to discover all available pages before exploring further.
# Contacts
**{{variable.GTX Bold}}** enables information for different contacts to be added and assosciated to customers and suppliers.
**Multiple contacts** can be assigned to the same record, each with their own role and contact details, enabling **different documents** to be sent to specific contacts.
The same contact can also be added to **multiple records** (e.g. a general manager or regional rep who looks after multiple sites).
**Contacts can be added and edited using either:**
* Customer and Supplier [Maintenance files](/gtx/docs/contacts#adding-contacts-to-customers-and-suppliers)
* [Contacts Maintenance](/gtx/docs/contacts#contacts-maintenance)
:::(Info) (Note)
**In centralised systems:** Contacts can only be added at head office and cannot be added at individual branches.
:::
## Adding Contacts to Customers and Suppliers
#### ... Customer/Supplier Maintenance
Contacts can be added directly to customers and suppliers from within their maintenance file.
**To add a contact:**
* Open the relevant maintenance file in **{{glossary.Edit}}** mode:
* **Customers:** Main > Customers > Manage Customers
* **Suppliers:** Main > Suppliers > Manage Suppliers
* Click on the **Contacts** tab at the top
* Click **{{glossary.Add}}**
The **Select Contact** pop-up will open, showing a list of contacts that have already been saved in the GTX system.
**To add an existing contact:**
* **Select** the contact in the list
**Tip:** Use the search options at the bottom-left to search through large contact lists
* Click **Select** (bottom-right)
**To add a new contact:**
* Click **New Contact** (bottom-right)
* The **Add a New Contact** pop-up will open
* Enter the contact's **details**
* Click **OK**
The contact will be added to the Customer/Supplier's contact list and can be edited in [Contact Maintenance](/gtx/docs/contacts#contacts-maintenance) (or directly from the maintenance file), as usual.
## Contacts Maintenance
The Contacts Maintenance module lists all contacts and enables new contacts to be added or existing contacts to be updated.
It can be accessed by selecting **Main > Contacts** from the menu bar.
### Adding Contacts in Contact Maintenance
#### Main > Contacts
**To add a new contact:**
* Click on the **{{glossary.Add}}** button (top of module)
**The Add Contact window will open:**
* Enter the new contact's **details**
* **Web Password:** Sets the password for Trade Portal customers
>* **Contact Group:** See the [Contact Groups](/gtx/docs/contact-groups) help guide
The tabs at the top can then be used to [link](/gtx/docs/contacts#linking-contacts) the contact with customers or suppliers, as required.
When you are finished click **{{glossary.Save}}**.
### Linking Contacts from Contact Maintenance
#### Main > Contacts > Add/Edit
Contacts can be associated with **customers** or **suppliers** using the tabs in their Contact Maintenance file.
**To link the contact:**
* Click on the appropriate tab
* Click on the **{{glossary.Add}}** button (top of tab)
**The Select pop-up will open:**
* Select the **Supplier** or **Customer** as required
* **For Trade Portal customers:** Also select the Web Access Level
* Click **Ok**
The contact will now be visible in the **Contacts** tab of the relevant maintenance file.
## Removing Contacts
Removing a contact from a customer or supplier **removes the link** between the contact and the customer/supplier, but **does not delete** the contact from GTX.
Contacts can be removed using either the **Contacts Maintenance** module or the relevant **Customer/Supplier Maintenance** screen.
### Removing Links Using Customer/Supplier Maintenance
**To remove a contact link from Customer/Supplier Maintenance:**
* Open the relevant maintenance file in **{{glossary.Edit}}** mode:
* **Customers:** Main > Customers > Manage Customers
* **Suppliers:** Main > Suppliers > Manage Suppliers
* Click on the **Contacts** tab at the top
* **Select** the contact to remove
* Click on **{{glossary.Remove}}** (top of tab)
* A pop-up will ask you to **confirm the removal**:
* Click **Yes**
### Removing Links Using Contacts Maintenance
#### Main > Contacts
**To remove a contact link using Contacts Maintenance:**
* Open the contact in **{{glossary.Edit}}** mode
* Click on the **appropriate tab** at the top:
* Select the **customer/supplier**
* Click on the **{{glossary.Remove}}** button (top of tab)
* A pop-up will ask you to **confirm the removal**:
* Click **Yes**
## Deleting Contacts
#### Main > Contacts
Contacts who are not linked with any records can be completely deleted using the **Contacts Maintenance** module.
**To delete a contact:**
* **Select** them in the Contact Maintenance list
* Click **{{glossary.Delete}}** (top of module)
* A pop-up will ask you to **confirm the removal**:
* Click **Yes**
## Contacts SMS
Contacts with mobile numbers can be contacted from the **SMS** tab using 2-Way SMS.
See the [2-Way SMS](https://help.megabus.com.au/gtx/docs/two-way-sms) help guide for further details.