--- title: "Contacts | GTX Contacts" slug: "contacts" description: "Learn about Contacts in Marlin GTX trusted automotive software by Megabus." tags: ["Marlin GTX"] updated: 2026-01-27T03:10:09Z published: 2026-01-27T03:10:09Z canonical: "help.megabus.com.au/contacts" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.megabus.com.au/llms.txt > Use this file to discover all available pages before exploring further. # Contacts ****Marlin GTX**** enables information for different contacts to be added and assosciated to customers and suppliers. **Multiple contacts** can be assigned to the same record, each with their own role and contact details, enabling **different documents** to be sent to specific contacts. The same contact can also be added to **multiple records** (e.g. a general manager or regional rep who looks after multiple sites). **Contacts can be added and edited using either:** - Customer and Supplier [Maintenance files](/gtx/docs/contacts#adding-contacts-to-customers-and-suppliers) - [Contacts Maintenance](/gtx/docs/contacts#contacts-maintenance) Note **In centralised systems:** Contacts can only be added at head office and cannot be added at individual branches. ## Adding Contacts to Customers and Suppliers #### ... Customer/Supplier Maintenance Contacts can be added directly to customers and suppliers from within their maintenance file. **To add a contact:** - Open the relevant maintenance file in **Edit** mode: - **Customers:** Main > Customers > Manage Customers - **Suppliers:** Main > Suppliers > Manage Suppliers - Click on the **Contacts** tab at the top - Click **Add** The **Select Contact** pop-up will open, showing a list of contacts that have already been saved in the GTX system. **To add an existing contact:** - **Select** the contact in the list **Tip:** Use the search options at the bottom-left to search through large contact lists - Click **Select** (bottom-right) **To add a new contact:** - Click **New Contact** (bottom-right) - The **Add a New Contact** pop-up will open - Enter the contact's **details** - Click **OK** The contact will be added to the Customer/Supplier's contact list and can be edited in [Contact Maintenance](/gtx/docs/contacts#contacts-maintenance) (or directly from the maintenance file), as usual. ## Contacts Maintenance The Contacts Maintenance module lists all contacts and enables new contacts to be added or existing contacts to be updated. It can be accessed by selecting **Main > Contacts** from the menu bar. ### Adding Contacts in Contact Maintenance #### Main > Contacts **To add a new contact:** - Click on the **Add** button (top of module) **The Add Contact window will open:** - Enter the new contact's **details** - **Web Password:** Sets the password for Trade Portal customers > - **Contact Group:** See the [Contact Groups](/gtx/docs/contact-groups) help guide The tabs at the top can then be used to [link](/gtx/docs/contacts#linking-contacts) the contact with customers or suppliers, as required. When you are finished click **Save**. ### Linking Contacts from Contact Maintenance #### Main > Contacts > Add/Edit Contacts can be associated with **customers** or **suppliers** using the tabs in their Contact Maintenance file. **To link the contact:** - Click on the appropriate tab - Click on the **Add** button (top of tab) **The Select pop-up will open:** - Select the **Supplier** or **Customer** as required - **For Trade Portal customers:** Also select the Web Access Level - Click **Ok** The contact will now be visible in the **Contacts** tab of the relevant maintenance file. ## Removing Contacts Removing a contact from a customer or supplier **removes the link** between the contact and the customer/supplier, but **does not delete** the contact from GTX. Contacts can be removed using either the **Contacts Maintenance** module or the relevant **Customer/Supplier Maintenance** screen. ### Removing Links Using Customer/Supplier Maintenance **To remove a contact link from Customer/Supplier Maintenance:** - Open the relevant maintenance file in **Edit** mode: - **Customers:** Main > Customers > Manage Customers - **Suppliers:** Main > Suppliers > Manage Suppliers - Click on the **Contacts** tab at the top - **Select** the contact to remove - Click on **Remove** (top of tab) - A pop-up will ask you to **confirm the removal**: - Click **Yes** ### Removing Links Using Contacts Maintenance #### Main > Contacts **To remove a contact link using Contacts Maintenance:** - Open the contact in **Edit** mode - Click on the **appropriate tab** at the top: - Select the **customer/supplier** - Click on the **Remove** button (top of tab) - A pop-up will ask you to **confirm the removal**: - Click **Yes** ## Deleting Contacts #### Main > Contacts Contacts who are not linked with any records can be completely deleted using the **Contacts Maintenance** module. **To delete a contact:** - **Select** them in the Contact Maintenance list - Click **Delete** (top of module) - A pop-up will ask you to **confirm the removal**: - Click **Yes** ## Contacts SMS Contacts with mobile numbers can be contacted from the **SMS** tab using 2-Way SMS. See the [2-Way SMS](https://help.megabus.com.au/gtx/docs/two-way-sms) help guide for further details. **Edit** button ![](https://cdn.document360.io/d7282b31-60c4-41e6-bf87-3f684d4da049/Images/Glossary/image-1705889838140.png) Shortcut: **F2** **Add** button ![](https://cdn.document360.io/d7282b31-60c4-41e6-bf87-3f684d4da049/Images/Glossary/image-1704776179584.png) Shortcut: **Insert** **Save** button ![](https://cdn.document360.io/d7282b31-60c4-41e6-bf87-3f684d4da049/Images/Glossary/image-1705904835202.png) Shortcut: **F10** **Delete** button ![](https://cdn.document360.io/d7282b31-60c4-41e6-bf87-3f684d4da049/Images/Glossary/image-1706753643481.png) **Delete** button ![](https://cdn.document360.io/d7282b31-60c4-41e6-bf87-3f684d4da049/Images/Glossary/image-1706753643481.png)