---
title: "Bulk SMS Messages"
slug: "bulk-sms-messages"
description: "Learn about Bulk SMSM Messages in Marlin GTX by Megabus Software."
updated: 2025-07-25T05:05:58Z
published: 2025-07-25T05:05:58Z
canonical: "help.megabus.com.au/bulk-sms-messages"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.megabus.com.au/llms.txt
> Use this file to discover all available pages before exploring further.

# Bulk SMS Messages

**Marlin GTX** enables bulk SMS messaging to customers from the Business Planner and during End of Day processing.

**Bulk SMS messaging is useful for sending:**

- Booking reminders
- Thank you messages
- Pickup notifications

**To enable SMS functionality in Marlin GTX:**

- **Contact** Megabus to activate bulk SMS functionality
- **Create** appropriate standard SMS messages
- **Assign** the standard messages to be used (e.g. Thank you, Reminder and Pickup)

          Note

          

Bulk SMS set up may require manager or franchisee login, depending on your access level settings.

## Bulk SMS Templates

#### System > System Files > Customers > SMS Standard Messages

**To create standard SMS messages:**

- Select to **System > System Files > Customers > SMS Standard Messages**
- Click the **Add** button at the top of the module window

          Note

          

- If the **SMS Standard Messages** option is greyed out, please [contact the Megabus Support Team](https://www.megabus.com.au/support).

**In the message template pop-up:**

- Enter a **Code** to identify the message
- Enter the **Text** of the message using optional variables below:
  - **%N:** Tracker Customer Name
  - **%R:** Registration Number
  - **%D:** Booking or Transaction Day/Date
  - **%T:** Booking Time
- Click the **Save** button to save the message
- Repeat the process to create other standard messages as needed, for example:
  - **PICKUP:** Advises the customer their vehicle is ready for collection
  - **THANKS:** Thanks the customer for their business

          Note

          

The substitution variable key shown below the Text field will not appear until the template is [assigned to one of the bulk SMS categories](/gtx/docs/bulk-sms#assigning-sms-messages).

          Example

          

**In the above example:** Including **%T** and **%D** in the message text will automatically insert the customer's **booking time** and **booking date** into the message.

### Assigning SMS Messages

Once [message templates have been created](/gtx/docs/bulk-sms#creating-standard-sms-templates), **assign them for use by type:**

- Select **System > Options**
- Select the **AutoTracker** tab
- Click the **SMS Messages** tab
- Use the pickerts to **select the standard SMS messages** for:
  - **Thankyou** SMS Message
  - **Booking Reminder** SMS Message
  - **Booking Pickup** SMS Message
- Click the **Save** icon

Your Marlin GTX environment is now configured to send bulk SMS messages from the **Planner** or during **End of Day** processing.

## Business Planner Bulk SMS

#### Main > Enquiries > Business Planner

You can send **Booking Reminder** and **Booking Pickup** messages in bulk from the Business Planner.

**From the Business Planner menu (bottom right):**

- Select **Bulk Messages:**
  - **Booking Pickup Messages tab (left):** Shows bookings, orders and invoices that not been contacted via SMS yet
  - **Booking Reminder Messages right (right):** Shows customers with a Booking within the selected date range
- Select customers by ticking their **checkboxes** (or use the **Select All** buttons below each list)
- Click the **Send** button at the bottom right

## End of Day Bulk SMS

#### Periodic > End of Period > Day

You can send **Booking Reminder** and **Booking Pickup** messages in bulk when running the End of Day process.

- **On the End of Day screen**
- Tick the **Send Messages** checkbox
- Click the **Message List** button to view queued messages:
  - **Thankyou Messages tab (left):** Shows bookings, orders and invoices that not been contacted via SMS yet
  - **Booking Reminder Messages tab (right):** Shows customers with a Booking within the selected date range
- Select customers by ticking their **checkboxes** (or use the **Select All** buttons below each list)
- Click the **Send** button at the bottom right

          Note

          

SMS messages are only sent to customers who have **not been previously contacted** for the selected booking or transaction.

**Add** button

![](https://cdn.document360.io/d7282b31-60c4-41e6-bf87-3f684d4da049/Images/Glossary/image-1704776179584.png)

Shortcut: **Insert**

**Save** button

![](https://cdn.document360.io/d7282b31-60c4-41e6-bf87-3f684d4da049/Images/Glossary/image-1705904835202.png)

Shortcut: **F10**