---
title: "Bulk SMS Messages"
slug: "bulk-sms-messages-1"
description: "Learn about Bulk SMSM Messages in Marlin GTX by Megabus Software."
updated: 2025-07-25T05:05:58Z
published: 2025-07-25T05:05:58Z
canonical: "help.megabus.com.au/bulk-sms-messages-1"
---
> ## Documentation Index
> Fetch the complete documentation index at: https://help.megabus.com.au/llms.txt
> Use this file to discover all available pages before exploring further.
# Bulk SMS Messages
{{variable.GTX Bold}} enables bulk SMS messaging to customers from the Business Planner and during End of Day processing.
**Bulk SMS messaging is useful for sending:**
* Booking reminders
* Thank you messages
* Pickup notifications
**To enable SMS functionality in Marlin GTX:**
* **Contact** Megabus to activate bulk SMS functionality
* **Create** appropriate standard SMS messages
* **Assign** the standard messages to be used (e.g. Thank you, Reminder and Pickup)
:::(Info) (Note)
Bulk SMS set up may require manager or franchisee login, depending on your access level settings.
:::
## Bulk SMS Templates
#### System > System Files > Customers > SMS Standard Messages
**To create standard SMS messages:**
* Select to **System > System Files > Customers > SMS Standard Messages**
* Click the **{{glossary.Add}}** button at the top of the module window
:::(Info) (Note)
* If the **SMS Standard Messages** option is greyed out, {{variable.SupportTeam}}.
::::
**In the message template pop-up:**
* Enter a **Code** to identify the message
* Enter the **Text** of the message using optional variables below:
* **%N:** Tracker Customer Name
* **%R:** Registration Number
* **%D:** Booking or Transaction Day/Date
* **%T:** Booking Time
* Click the **{{glossary.Save}}** button to save the message
* Repeat the process to create other standard messages as needed, for example:
* **PICKUP:** Advises the customer their vehicle is ready for collection
* **THANKS:** Thanks the customer for their business
:::(Info) (Note)
The substitution variable key shown below the Text field will not appear until the template is [assigned to one of the bulk SMS categories](/gtx/docs/bulk-sms#assigning-sms-messages).
:::
:::(Error) (Example)
**In the above example:** Including **%T** and **%D** in the message text will automatically insert the customer's **booking time** and **booking date** into the message.
:::
### Assigning SMS Messages
Once [message templates have been created](/gtx/docs/bulk-sms#creating-standard-sms-templates), **assign them for use by type:**
* Select **System > Options**
* Select the **AutoTracker** tab
* Click the **SMS Messages** tab
* Use the pickerts to **select the standard SMS messages** for:
* **Thankyou** SMS Message
* **Booking Reminder** SMS Message
* **Booking Pickup** SMS Message
* Click the **Save** icon
Your Marlin GTX environment is now configured to send bulk SMS messages from the **Planner** or during **End of Day** processing.
## Business Planner Bulk SMS
#### Main > Enquiries > Business Planner
You can send **Booking Reminder** and **Booking Pickup** messages in bulk from the Business Planner.
**From the Business Planner menu (bottom right):**
* Select **Bulk Messages:**
* **Booking Pickup Messages tab (left):** Shows bookings, orders and invoices that not been contacted via SMS yet
* **Booking Reminder Messages right (right):** Shows customers with a Booking within the selected date range
* Select customers by ticking their **checkboxes** (or use the **Select All** buttons below each list)
* Click the **Send** button at the bottom right
## End of Day Bulk SMS
#### Periodic > End of Period > Day
You can send **Booking Reminder** and **Booking Pickup** messages in bulk when running the End of Day process.
* **On the End of Day screen**
* Tick the **Send Messages** checkbox
* Click the **Message List** button to view queued messages:
* **Thankyou Messages tab (left):** Shows bookings, orders and invoices that not been contacted via SMS yet
* **Booking Reminder Messages tab (right):** Shows customers with a Booking within the selected date range
* Select customers by ticking their **checkboxes** (or use the **Select All** buttons below each list)
* Click the **Send** button at the bottom right
:::(Info) (Note)
SMS messages are only sent to customers who have **not been previously contacted** for the selected booking or transaction.
:::