---
title: "Supplier Inbox | Marlin Suppliers"
slug: "supplier-inbox"
description: "Learn about the Supplier Inbox in Marlin Tyre and Mechanical Workshop Software by Megabus."
updated: 2023-09-15T01:43:05Z
published: 2023-09-15T01:43:05Z
canonical: "help.megabus.com.au/supplier-inbox"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.megabus.com.au/llms.txt
> Use this file to discover all available pages before exploring further.

# Supplier Inbox

**Marlin Tyre and Mechanical Workshop Software**'s Supplier Inbox enables invoices from partnered suppliers to be delivered directly into the [Supplier Orders](/v1/docs/placing-supplier-orders) module.

To enable electronic supplier invoices, please speak to the **Megabus Support Team**.

Once electronic supplier invoices are enabled, a supplier Inbox tab will appear at the top of the Supplier Orders Search list (which can be accessed by selecting **Daily Activity > Supplier Orders** from the menu bar).

When a transaction arrives in the Supplier Inbox, the **Integration Status** indicator at the bottom right of the Marlin interface will turn green.

The Supplier Inbox can be quickly opened by clicking on the Integration Status button and then choose the **Supplier Inbox** option.

The Supplier Orders Inbox tab shows a list of unactioned supplier invoices.

The details of Supplier Inbox invoices can be viewed by double clicking on them.

The **Invoice** window will open and the order can be [invoiced](https://help.megabus.com.au/docs/receiving-supplier-orders#committing-supplier-invoices) as usual.

## Associating Inbox Addresses with Suppliers

#### Daily Activity > Supplier Orders > Inbox

The first time an electronic invoice is received from a supplier, its Megalink address (e.g. supplier.mega-link.net) will be listed in the **Supplier** column rather than the supplier's actual name.

Select the invoice in the Supplier Inbox list and click on the **Invoice** action button to the top-right.

The **Invoice** window will open.

          Tip

          

The invoice window can also be opened by double-clicking on the desired invoice in the Supplier Inbox list.

Use the **Supplier** picker to select the appropriate supplier.

The invoice can then be [committed](https://help.megabus.com.au/docs/receiving-supplier-orders#invoicing-supplier-orders) as usual.

          Note

          

For supplier invoices to be committed, the supplier has to have an active [account](/v1/docs/supplier-accounts) with the Credit Status set to **Ok**.

Once an address is associated with a supplier, it will be remembered for future invoices.

## Assigning Inbox Invoices to Destination Branches

#### Daily Activity > Supplier Orders > Inbox

Supplier Inbox invoices will usually be automatically assigned to the relevant destination branch.

Sometimes, for companies with multiple branches, the destination branch might not be able to be automatically assigned.

When this happens the **Integration Status** indicator at the bottom right of the Marlin interface will turn red.

Unassigned Supplier Inbox invoices can be viewed by setting the Branch filter at the top of the module window to **All Branches**.

For unassigned invoices, the **Branch** column will be blank.

To assign the invoice to a branch, select it in the Supplier Inbox list and click on the **Assign** action button to the top-right of the module window (or double-click on it).

The **Select Branch** pop-up window will open, showing a list of available branches.

Select the appropriate branch and click on the **Select** button at the bottom-right of the pop-up window.

The supplier invoice will now appear in the relevant branch inbox.

          Tip

          

Supplier Inbox invoices can also be assigned to branches using the **[Inbox](/v1/docs/managing-inboxes)** module, which can be accessed by clicking on the Integration Status indicator and selecting **Inbox Errors**, or by selecting **Tools > Inbox** from the menu bar. Open the unassigned invoice from the Inbox Search list and click on the **Assign** action button at the top-right of the module window. The **Select Branch** pop-up window will open and can be used to assign the invoice to a branch as usual.

## Matching Unrecognised Supplier Inbox Items

#### Daily Activity > Supplier Orders > Inbox > [Invoice]

When an electronic invoice is received, Marlin will attempt to match the items on the invoice with ones in the Items Master File, based on **Item Code**, **Manufacturer Item Code**, or **Catalogue Code**.

Invoice items that have not been successfully matched to one within Marlin will have a red **Status** indicating **No Item Match**.

Non-matching items can be manually matched to existing items in Marlin using the picker in the relevant **Item** cell.

If a corresponding item is not present within the Marlin system, one can be added as usual using the **[Items Master File](/v1/docs/item-master-files)**, which can be accessed from within the supplier invoice window by opening the **Item** picklist and pressing **F4** on the keyboard.

          Tip

          

Item picklists can also be opened by selecting the relevant line and pressing **F4** on the keyboard, meaning that the Items Master File can be quickly opened by selecting an item line and pressing **F4** twice.

Once an unrecognised item has been matched to one within the Marlin system, it should be automatically matched for all subsequent Supplier Inbox invoices.

### Matching Unrecognised Lot-Controlled Items

#### Daily Activity > Supplier Orders > Inbox > [Invoice]

In order for [lot-controlled items](/v1/docs/lot-controlled-items) on supplier invoices to be matched with those in Marlin, they need to be linked with corresponding catalogue items.

If there is no corresponding catalogue item for a lot-controlled item on a supplier invoice, one can be created and matched by first selecting the relevant item lot using the **Item** cell picker.

Once the lot-controlled item is selected, the **Select Catalogue Item** pop-up window will open, showing a list of existing catalogue items.

          Note

          

If the Supplier is associated with a particular catalogue group in their **Supplier Master File**, the list will only show items in that catalogue group.

The invoice item can then be matched to one in Marlin by either:

- Selecting an existing catalogue item from the list.
- Adding a new catalogue item, by clicking on the **Add** action button at the top-right of the pop-up window.
- Or, adding a new item lot (without a corresponding catalogue item), by clicking on the **New Lot** action button at the top-right of the pop-up window.

          Note

          

If adding a new catalogue item, the item information in the **Add Catalogue Item** pop-up window will automatically be filled-in, based on the information from the invoice. Only the relevant **Catalogue Group** needs to be selected using the picker at the top.

Once added, the catalogue item can be selected from the **Select Catalogue** Item Pop-up window as usual.

Once a corresponding catalogue item or item lot is selected, the **Add Lot Item** window will open with the information from the supplier invoice automatically filled-in.

The pricing and other item fields can be edited, if necessary.

To add the item lot and return to the supplier invoice, click on the **Ok** button at the bottom right of the pop-up window.

          Note

          

The catalogue item line will still have a red Status but the hover text will now indicate that this is a new mapping.

Once unrecognised lot-controlled items have been matched to one within the Marlin system, they should be automatically matched on all subsequent Supplier Inbox invoices, but the specific item lot will need to be added each time.

## Matching Unrecognised Supplier Inbox Orders

#### Daily Activity > Supplier Orders > Inbox > [Invoice]

If Supplier Order field on the supplier invoice is highlighted in yellow, then a corresponding supplier order has not been found.

          Note

          

It is not necessary to match supplier inbox invoices to existing supplier orders within Marlin. If a corresponding order was not added or submitted through Marlin when it was placed with the supplier, then **this section can be skipped**.

To match a Supplier Inbox invoice with an existing supplier order, click on the **Supplier Order** picker.

The **Select Supplier Order** window will open.

The top section shows the open orders for the selected supplier.

Clicking on one of these orders will show the items and other details of the order in the **Match Details** section below.

If the order details match those of the supplier inbox invoice, then, the status in the bottom section will change to **Matched**.

To associate the selected order with the invoice and return to the invoice window, click on the **Ok** button at the bottom right of the pop-up window.

The order can then be [invoiced](https://help.megabus.com.au/docs/receiving-supplier-orders#invoicing-supplier-orders) as usual.

## Bulk Committing Supplier Inbox Orders

If there are no errors then supplier invoices can be committed in bulk, if desired.

To bulk commit invoices from the supplier inbox, first select the invoices to commit by ticking the relevant checkboxes in the **Commit** column of the Supplier Inbox list.

          Tip

          

All inbox invoices can be selected or deselected by ticking the checkbox in the heading bar of the **Commit** column.

Once the desired invoices have been selected, click on the **Commit** button at the top-right of the module window.

          Note

          

If there are any errors commiting the invoices, the relevant field will be highlighted in red and can be hovered over to reveal the help text indicating the issue.

### Cost Mismatch Errors

Once an inbox invoice has been matched to a supplier order, the item costs on the invoice will be compared with unit costs on the supplier order.

          Note

          

When adding an item to a supplier order it populates the unit cost according to the Purchase Order Price on the [supplier's master file](/v1/docs/supplier-master-files). If the chosen cost is not available it will resort to the item's last cost in Marlin.

If the cost is different, the status will be yellow and say **Cost Mismatch**.

If the cost mismatch is equal to or below the **Cost Variance Threshold** (set via the **SupplierOrder.CostVarianceThreshold** [enterprise setting](/v1/docs/enterprise-settings)), then the invoice can still be committed in bulk.

If the cost mismatch is above the **Cost Variance Threshold**, then the invoice can still be committed individually but will not be able to be committed in bulk.
