---
title: "Outlook Email | Malrin integrations"
slug: "outlook-email"
description: "Learn about Outlook email integration with Marlin Tyre and Mechanical Workshop Software by Megabus."
updated: 2024-11-05T22:24:51Z
published: 2024-11-05T22:24:51Z
canonical: "help.megabus.com.au/outlook-email"
---
> ## Documentation Index
> Fetch the complete documentation index at: https://help.megabus.com.au/llms.txt
> Use this file to discover all available pages before exploring further.
# Outlook Email
By default, Microsoft now requires all users to **set up two-factor authentication and app password for all emails used with the Microsoft 365 program suite**, which can prevent Megalink emails sent from within Marlin from being delivered if it is not set up correctly.
Before setting up an app password, you will also need to [enable admin permissions](/workshop/docs/outlook-email#enabling-administrator-permissions) and [disable the security defaults](/workshop/docs/outlook-email#disabling-security-defaults) in Microsoft 365.
Once these have been set up, {{variable.SupportTeam}} to enter the app password into Marlin.
:::(Warning) (Warning)
**Microsoft 365's Family subscription no longer supports supports SMTP authentication**, meaning it is no longer possible to set up App Passwords or disable security defaults under this subscription.
To continue integrating with {{variable.Marlin}}, you will need to **upgrade to Office 365's Business Standard plan**, which includes the ability to configure SMTP authentication and manage security settings more effectively.
:::
For further assistance, please see [the official Microsoft 365 support documentation](https://support.microsoft.com/en-au).
## Enabling Administrator Permissions
Log into Microsoft 365 using the account you signed up with, in order to have access to the **Admin Panel**.
At the top-left, click on the **{{glossary.App Launcher/Waffle Icon}}**.
From the App Launcher menu, select **Admin**.
In the following Admin menu, click on **Users** then **Active Users**.
In the Active Users Panel, click on **Multi-Factor Authentication**.
Select the checkbox of **the user who will be sending emails through Megalink**.
In the Quick Steps section at the bottom-right, click on **Enable** and confirm the pop-up.
Select **the same user** again and click **Enforce**.
In the pop-up window that opens, click on the **Enforce Multi-Factor Auth** button at the bottom-right.
Go back to the **Active Users** page, which will be in another tab.
Click on the user that you have enforced multi factor authentication on, and then click on **Mail** in the panel that appears on the right.
Click on **Manage Email Apps**.
Tick **all of the checkboxes**.
Click **Save**.
### Disabling Security Defaults
Return to the Admin menu and, under Admin Centers, select **Identity**.
In the Identity panel, click on **Properties**.
At the bottom-left of the Properties tab, click on **Manage Security Defaults**.
In the security defaults window that opens, set the **Security Defaults** drop-down at the top to **Disabled**.
In the **Reason for Disabling** section that appears below, select the **My Organization is Unable to Use Apps/Devices** toggle.
You will then need to log into the email to be used with Marlin and enabled two-factor authentication for that account.
## Setting Up Microsoft Two-Factor Authentication (2FA)
If you have not already enabled two-factor authentication (2FA) for your Microsoft Account, you should be prompted to **Keep your account secure** each time you log in.
To use two-factor authentication, you will need to [download the Microsoft Authenticator app](https://www.microsoft.com/en-au/security/mobile-authenticator-app) onto your phone, or other device, if you do not already have it installed.
Once the app is installed, click on the **Next** button at the bottom-right of the pop-up, until you see a QR code, which can be scanned using your Authenticator App.
 
:::(Info) (Note)
If you prefer to use the [Google Authenticator app](https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2&hl=en_AU), you can click on the **I want to use a different authenticator app** link at the bottom-left of the pop-up window. The following steps for setting up the the app should be largely the same.
>except that the **+** button is in the bottom-right corner of the app screen, instead of the top-right.
:::
### In the Authenticator App
Once the **Authenticator app** is installed, open it on your phone (or other device).
If you get a notification asking to allow the Authenticator to take pictures and record video, select on **While using the app**.
Tap the **+** button in the top right corner of the app screen (bottom-right if using Google Authenticator).
When prompted, select **Work or school account**.
Then select **Scan a QR Code**.
Use your phone/device camera to **scan the QR code** in the Outlook pop-up window, which will bring up a six-digit code.
Return to the Outlook pop-up window, click on **Next** and **enter the code** in the following window.
Now, when logging into Outlook, you will be prompted to authenticate the log in using the Authenticator app.
To set up the emails from Marlin, you will still need to [create an App Password](/workshop/docs/outlook-email#setting-up-an-outlook-app-password) and contact the Megabus support team.
## Setting Up An Outlook App Password
Once you have set up two-factor authentication, **log into Outlook**.
In the top right corner, click on **the circle with the user's initials in it**.
Then click on the blue **View Account** link that appears in the pop-up menu below.
The **user profile** screen will open.
At the top-left, under **Security Info**, click on the blue **Update info** link.
On the following screen, click on **+ Add Sign-In Method**.
In the Add a Method window that pops up, select **App Password** from the drop-down menu.
:::(Info) (Note)
If you do not see App password as an option, please **contact your Microsoft Office 365 Administrator**.
:::
In the following window, **enter an appropriate name** for the password (eg. "Marlin" or "Megalink") and click **Next**.
You will then be presented with the **App Password** which then needs to be copied (by clicking on the button next to it) and providing this to the Megabus Support Team.
 
You will then be presented with the **App Password** which can be copied by clicking on the button next to it.
:::(Warning) (Warning)
**Make sure to copy the app password**. Once you click **Done**, you will not be able to access it again.
:::
The Outlook app password now needs to be entered into Marlin, {{variable.SupportTeam}} to arrange this.