---
title: "Log a Support Ticket | Marlin Inform"
slug: "log-a-support-ticket"
description: "Learn how to Log a Support Ticket in Marlin Tyre and Mechanical Workshop Software."
updated: 2026-08-06T04:16:33Z
published: 2026-08-06T04:16:51Z
canonical: "help.megabus.com.au/log-a-support-ticket"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.megabus.com.au/llms.txt
> Use this file to discover all available pages before exploring further.

# Log a Support Ticket

<a  style="color: #ffffff !important;" href="https://ww6.autotask.net/ClientPortal/Login.aspx?ci=702092"><p class="support-button">Click Here to Log a Support Ticket Now</p></a>

Answers to most **Marlin Tyre and Mechanical Workshop Software** questions can be answered by reading the [Help Guides](https://help.megabus.com.au/docs/help-guides).

Other software and some hardware issues (depending on coverage), can be raised with the Megabus Support Team by submitting a **Support Ticket**.

Support Tickets can be logged using the **Marlin Client Portal**, which can be accessed by selecting **Help > Log a Support Call** from the Marlin menu bar or clicking [here](https://ww6.autotask.net/ClientPortal/Login.aspx?ci=702092).

<ss title="Marlin Tyre and Mechanical Workshop Software Support Call Menu" alt="Marlin Tyre and Mechanical Workshop Software Support Call Menu">![image.png](https://cdn.document360.io/d7282b31-60c4-41e6-bf87-3f684d4da049/Images/Documentation/image-BW4NS9GJ.png)</ss>

:::(Info) (Note)
If you are prompted for a **username/password** and don't know what they are, please email **support@megabus.com.au** with a subject line of "**Cannot Log into Client Portal**".
:::

{{snippet.Client Portal}}